Create automated chat journeys on WhatsApp
Make the user journey intuitive by creating custom chat blocks to manage the high volume of conversations and improve customer experience.
![bot banner](https://www.dashcx.com/storage/2023/06/bot_banner_image.webp)
![](https://www.dashcx.com/storage/2023/06/Engage-your-customers-well-on-WhatsApp-image.webp)
Engage your customers well on WhatsApp
- Set multiple welcome & response messages, and custom replies for frequently asked questions.
- Create a marketing automation chat flow that is personal and adaptable to the interests and behaviors of your customers.
Create an effective user journey map
- Provide a user-friendly journey from the moment they begin browsing products to the moment they make a purchase and even after the purchase.
- Add buttons for sharing catalogs, pdfs, or product listing to your messages for boosting engagement and increasing conversions.
![Create an effective user journey map](https://www.dashcx.com/storage/2023/06/Create-an-effective-user-journey-map-image.webp)
![Custom-bots-for-sales-marketing-and-customer-support](https://www.dashcx.com/storage/2023/06/Custom-bots-for-sales-marketing-and-customer-support-image.webp)
Custom bots for sales, marketing, and customer support
- Set bots as per your needs - A sales bot for handling sales queries, a marketing bot to broadcast offers, and discounts, and generate leads.
- Deliver immersive customer experiences with chatbots that engage users at the right time.
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