A product by EdgeCX, a chat innovation company

Core Plugins

These plugins are responsible for creating the base level functionality for DashCX.

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Contacts

Manage your contact data on the DashCX software.

auto-assignment

Users & Teams

Manage teams, users and agents with the right permissions & roles.

chats

Conversations

WhatsApp API compliant chat interface for Web & Mobile.

Track-performance

Delivery & Reporting

Core plugin for message delivery management and reporting.

integration

Core APIs

DashCX Core APIs allow the system to be flexible and integrate with other platforms.

Roles & Security

Enabled by default, the DashCX security plugins protects business chat with agent access rules.

Tags & Chat Labels

Group chats and contacts better with Tags & Chat Labels plugin.

Billing

Billing management & reporting plugin for conversation API transactions.

System Plugins

These plugins are available on the DashCX system to be enabled and configured.

shared-team

Managed Team Chat Inbox

Organise & manage all chat sessions across teams, automations, bots.

broadcasting

Broadcasting Plugin

Generate immense revenue with WhatsApp remarketing and broadcasting.

bot

Chatbot Builder Plugin

Build many user journeys easily with our drag & drop chatbot builder.

automated-form

Chat Forms Plugin

Collect data from your contacts without leaving chat. Attach to bots and broadcasts.

action

Actions Framework v1

Engage your contacts by combining different tools to automatically create a flow of conversations on WhatsApp.

widgets

Advanced QR Codes Plugin

Integrate QR codes to sync online and offline marketing strategies. Trigger WhatsApp journey for specific use on WhatsApp number.

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Custom Fields Plugin

Turn DashCX into a CDP with Custom Fields plugin to save any information for any contact.

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Enquiry Bot Plugin

Collect and create actionable customer enquiries through bot.

CRM & Integration Plugins

These plugins can be activated upon request for specific functionality relating to CRMs.

Leadsquared Contact Sync Plugin

Sync contact lead data between LSQ and DashCX automatically.

LSQ Agent Chat Plugin

Embed DashCX chat widgets inside LSQ to allow Sales Agents to chat on only a single platform.

Zoho CRM Plugin

Embed chat inside Zoho and sync contacts data between DashCX & Zoho CRM.

Tally Integration Plugin

Automate chatbots & messages with Tally integration for DashCX.

Airtable Integration Plugin

Plugin to integrate Airtable as a data source for contact syncing and automations.

Freshworks CRM Integration

Automate and integrate chat messaging through the Freshworks CRM.

Google Sheets Automation Plugin

Automate lead nurturing with Google Sheets automation plugin for DashCX.

Wordpress Plugin

Embed DashCX chat widget inside a wordpress website easily.

I have found that DashCX has greatly improved my productivity. The ability to easily monitor the activity of agents and utilize features such as multiple image sending and image drag have been extremely helpful. Overall, DashCX has made my life much easier.

Deepak Oberai

Ajanta Bottle

We have seen a significant increase in webinar attendance, about 60%, since implementing DashCX for communication. This has provided us with a better opportunity for sales and overall been a very positive experience for our business. Thank you, DashCX!

Rahul Sehghal

Gamer2maker

We were amazed by the results we saw after using DashCX for our webinars. Our attendance rates increased by a staggering 300%! We highly recommend DashCX to anyone looking to boost engagement and drive success.

Jay Sehgal

SkillCircle

I am so pleased with DashCX. It has made my life as a teacher much easier by providing a platform for communication with students, including doubt sessions, assignment sharing, and broadcasts. Thank you, DashCX.

Ayushi Gupta

Eclassopedia