A leading hospitality firm uses DashCX to cater end-to-end services on WhatsApp
The hospitality sector thrives on its excellent, personalized services and is heavily reliant on communication. Using WhatsApp for customer service is a great way to establish direct communication with your customers. Learn how the hospitality industry can make the most of it.
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Infinite possibilities here are a few...
Marketing Team
Accommodation/Travel itinerary
Allow for a swift and precise search by enabling customers to start conversations on WhatsApp.
Marketing Team
Send festive travel packages
Share customized amazing holiday packages to promote travel deals at best prices on WhatsApp.
Sales Team
Booking/Payment channel
Allow customers to drive direct bookings & share payment links to boost faster payments.
Sales Team
Send & collect invoices
Send & receive sensitive information such as invoices, payment links, passport copies & age proof documents.
Customer Success Team
FAQs & customer service
Enable a seamless questionnaire bot that answers the most frequently asked questions by customers.
Sales Team
Share quick reminders
Send real time updates about reservations, schedules, meetings to customers directly on WhatsApp.
One messaging platform for all conversations
Why DashCX?
Leverage DashCX for your business to streamline your communication strategy on WhatsApp for your hospitality industry.
Broadcast messages
Share the latest offers, deals, and packages with thousands of your customers in one click.
Real-time alerts
Induce two-way conversations regarding price drops, payment, cancellations, or reservations.
Auto-assign chats
Make your customer connected to preferred agents or last contacted ones to solve their queries.
WhatsApp widget
Add a WhatsApp chat widget or button to your website in order to direct people to the most convenient chat platform.
Label chats
Add labels to the conversations to classify your customers into important, retargeted, or multiple other lists.
Track performance
Check your broadcast campaign's read/open rates, enquiry generated stats to save your cost and boost revenue.
Hospitality Industry
Generate and nurture more leads with DashCX
Learn how analytics & performance metrics helped our customers to build meaningful and engaging micro journeys for their users.
Retail Industry
Boost engagement and drive conversions with DashCX
We built meaningful and engaging micro journeys for our customers using data analysis and performance yardsticks.
Gaming Industry
Be more accessible to customers by reaching out on their preferred platform
Our client Gamer2Maker were able to increase webinar attendance from 20% to 60%, once they started sharing invites on WhatsApp with DashCX.
See how DashCX can transform your business growth
Read in detail about the top effective strategies that can accelerate your lead generation and nurturing strategies on WhatsApp.